Do you need assistance with your Teknel induction heater®?
Fill out the following form providing the requested information and contact details and within 24 hours you will be contacted by email or by telephone by one of our specialized technicians.

Your Company Address Email Telephone Product Serial Number Purchase Invoice Date Purchased from Detailed explanation of the problem

By clicking on "Send Inquiry" you are consenting to the "Privacy Policy".

Privacy policy
(Privacy policy pursuant to art. 13 of Legislative Decree no. 196/2003) We inform you that the data that will provide the operator of this site at the time of compiling the "contact form" (also called a form mail) of the site will be treated in accordance with the provisions of Legislative Decree no. 196/2003, the protection of personal data.
The contact form made available on the site has the sole purpose of allowing site visitors to contact if they so wish, the operator of the site, through this form by sending an e-mail to the manager.
This information concerns the personal data sent by visitors when completing the contact form.
We inform you that the data which will give us either through the form will be turned into an email that will eventually be kept within the system receiving emails used by the owner of the site.
These data are not recorded on other media or devices, nor will other data deriving from its site navigation.

1. Purpose of the processing of personal data
The purpose of the processing of your data are as follows:

• The data you send will be used for the sole purpose of being able to eventually get back in touch with references to her left through the contact form to fulfill any of its requests contained in the message she sent and for send her marketing communications reguarding products and services similar to those she has bought ("Soft Spam").

 

2. Nature of the processed data and methods of treatment

• The personal data will only be those provided by you when completing the contact form.

• Personal Data treated for the Soft Spam finality will be conserved from Teknel until she will opposes to that treatment through mail to mail@teknel.com

• The processing of personal data is carried out by means of the operations or the transactions listed in Art. 4 paragraph 1 letter. a) Legislative Decree no. 196/2003.

• The treatment is done by the owner.

3. Optional supply of data
The provision of data is optional. However, the refusal to grant access will make it impossible to be contacted by Teknel S.R.L.

4. The owner of the treatment
The data controller is Teknel S.R.L., VAT number 02436170308.

5. Rights of the subject
The persons to whom the personal data refer have the right at any time to obtain confirmation of the existence of the data, and to know its content and origin, verify its accuracy or request updating, integration or correction (art. 7 Legislative Decree no. 196/03).
According to the same article, the user has the right to request cancellation, transformation into anonymous form or block of data in violation of the law and, in any case, to oppose their processing for legitimate reasons.
User can remove the consent to Marketing send via email and stop the reception of Soft Spam by sending an email to mail@teknel.com

6. Duration of treatment
The treatment will last no more than is necessary for the purposes for which the data were collected.

  
7. Legal basis and mandatory or optional nature of the processing

Soft Spam: treatment for that finality is based on Teknel interest to send marketing communications per email reguarding products and services similar to those already bought from Teknel. Can stop the reception of this communication, without any consequences for her (besides the fact that he will no longer receive further communications of this type from Teknel) sending an email to mail@teknel.com